Absolutely appalling company to deal with, ordered a new bunk bed for my children's bedroom. Paid for in full and arranged a certain delivery day; received an email to say that delivery was on the way between 12-2pm, waited in the whole day & lost a days pay!!. Never arrived!!! Only then to be told once when we called Friday at 4pm having to chase the item up was out of stock even though we ordered the bed 2-3 weeks ago. The company couldn’t care less about the fact that our son & daughter is having to sleep on the floor over the weekend & they would call us back Monday to find out where the bed is??? They added they have spoken to the Courier Friday who again does not know where the bed is!! Absolutely disgusting service & treatment with everyone I speak with telling me their is nothing they can do to help knowing my children have no beds. Offered a refund that would take at least 3 - 5 working days. I will never ever recommend or use this company again.