Appalling company to deal with. The company is full of lies and miss promises. Ordered a bunk bed which was late in being delivered by none the less it was delivered October 5th, with a faulty unsafe step. We are now 18th December no further forward. It took NINE WEEKS to get a replacement step, which arrived the wrong step and damaged! I think someone just picked up a plank of wood and thought this will do. After contacting them yet again, the replacements replacement now has a delivery date it has not met because it has been held up. Avoid this company at all cost. I wouldn't have given it 1 star if i didn't have to.