Flipping joke this company ordered my bed comes with stains and marked numbers on headboard with missing parts and broken parts contacted each time being told parts will be delivered this date each time that date comes I have to chase up where or what time is getting delivered only to be told it’s not been sorted and will be sorted and delivered the next week so me and my baby while waiting all these next weeks are camping on the floor. Don’t listen to them when they say they have put you on priority list to be dealt with it’s a lie it’s a priority list to be disappointed and wait longer. Then to be offered £20 to keep the damaged parts are you flipping kidding me over £300 bed the headboard being the main part of the bed. This company is a joke. The customer service is nice and helpful but to a certain extent after that phonecall nothing is really being done. So bare in mind if your being told it will get delivered be prepared to wait over months for your goods!!! Just chase them up to get results as no one is going to call you to let you know what’s going on!!! I recommend a lot of things when they are good but this company most definitely wont be.!!! I will be spreading the word out about this company as I’m not happy and the way they dealing with me is beyond a joke!! I am in middle of redecorating and having to deal with all this wait so mean time house is upside down as the bed needs space to build so meaning I have to put my life on hold and decorating on hold due to this company. Never Again! Just avoid if you don’t mind waiting then I guess it’s not so so bad the product is nice if it’s what is advertised. I thought I bought a dark grey bed it’s looking like purple/lilac with stains and numbers marked on it as if it’s been used but I am reassured it not and it must have happened in the box.. sure the box spills liquid and marks numbers and scratches parts inside the box during transit.