Absolutely shocking company to deal with. I am still, 6 months on waiting for a part to complete my sons cabin bed. No real apology, definitely not authentic when people do say sorry, huge amounts of chasing, lack of prompt response and a ‘helpful’ suggestion that if we take the full bed down we can get a refund. I have never had such a terrible customer service experience - avoid this company and do not purchase from them.
6 years ago
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