I am disgusted and appalled by the way that I’ve been treated by this company . I spent over a £1,000 on my dining set table only for it to be delivered in extreme poor quality , I contacted the team who asked me to upload photos of the damages and to send the images across via email. I proceeded to do this within half an hour of speaking to a team member. The team member asked if I would like to have vouchers and keep the set or have the set replaced I agreed to the latter It has been almost a week and I have no collection date , the team DO NOT have my order number and so they aren’t able to arrange collection for my table every email they send takes over 24 hours for them to respond back and they keep repeating themselves. The lack of communication between their different departments is atrocious to say the least! I’ve then proceeded to try and speak to somebody today, however I’ve been on hold for over 20 minutes!! Avoid purchasing anything from this company , especially if you are the type of person who enjoys good quality furniture The service and product are terrible Avoid Furniture 123 like the plague !