On reading other reviews it appears to be a constant issue with deliveries and mine has been exactly the same. On spending over £1500 I am still without a bed and have finally had to cancel it 2 months later !! . But have I been refunded yet NO ! Or received the compensation I was promised NO ! The company is a total shambles giving promises they cannot or will not keep. I have tried everything to be fair but I've finally had enough spending time emailing and phoning trying to give them the benefit of the doubt but I've finally had enough and I'm writing this review to make future customers aware before they purchase anything