DO NOT ORDER FROM THIS COMPANY. I did not read the reviews, which was very stupid in retrospect. I ordered a bed that was not delivered. Paid the Next Day delivery fee; received a message with the time slot for arrival, and the bed never arrived. Sent 3 messages via website form, now calling and not getting through. Everything as the other reviewers were saying. Regret deeply not reading these reviews. Will have to make a call to my bank about a fraudulent transaction. Absolutely appalling. I will write reviews everywhere I can, and will call the ombudsman as well as consumer protection to get this company out of business. By the way, the delivery company, allegedly called BID TRANSPORT simply does not exist. The tracking webpage has no status update, it has nothing in fact.