Furniture delivered was great but spoiled by Taylor. A rude and arrogant young man who walked in my house did not say hello until I did. It went from bad to worse in a nutshell. He didn't want to help unwrap furniture so I could see it was OK. There were 2 extra chairs which if I had not pointed out it wouldn't have been noticed. He would not take my cardboard. Did not have any box cutters so I had to provide scissors. Then had the audacity to ask me for tape to wrap spare chairs. I said no as just how much tape does it require. He then said I don't have to help you unwrap and there you go do it yourself!Appalling! I told him to get out, I had had enough of this surly individual. Jenson was great he stayed and helped to the end. Customer service refunded my delivery charge but goes nowhere near just how much rudeness and disrespect I suffered.