I intially had problems paying for the item I had chosen so I contacted them by phone. They were extremely helpful and took my order, this was Saturday and it could have been delivered Monday! However they arranged a day that was convenient for me. The delivery men were brilliant, brought the table into the house and checked all the packages to ensure it was correct. The table and chairs are perfect, it looks fantastic and exactly what I was expecting. The assembly instructions were straight forward and easy to follow and was done in a couple of hours. I would definitely use again and have already been recommending to friends.