If your looking at this review it’s Mainly because your thinking shall I buy from this company or not !! I did just the same, liked an item didn’t know who they were . Well look no further, if you like an item buy from them . I could not fault this company and they are now right on top of my “buy from them first list “ !!! The item was priced great , the ordering process was very smooth And straight forward , the service of communication About your order and delivery was second to non , Email updates plenty and the guys that brought the order spot on time and they were fab! They delivered unpacked checked it over and took the packaging away with them Wow!!!! The item was spot on , great quality and On time !! Perfect service . I Can’t comment on their returns and refunds because I simply didn’t have to. So look no further Furniture 123 are your guys !!!!