The photos on the website are a very clear representation of the final product and this was ideal when I choose the required bed for my 5yr old son. We live in a weavers cottage (2 flights of awkward stairs so needed flat pack) as stated on the website 2 people required to carry it. Clearly states on the website that they can only deliver to the door (due to covid 19 restrictions) no issues there. The delivery people contacted me by email to state day of delivery and time frame. I then received a call 30mins before delivery on the day. Very good communication throughout. Having had a good look on many sites I feel the bed is sturdy and well made (for compressed wood)