I placed my order then realised I'd forgotten something so called and left my number for someone to call me back which they did longer than I was expecting in the meantime I read lots of negative reviews and wished I hadn't placed my order. But they called me back I had already paid for next day delivery which really was 2 days as it was Saturday and I was kept informed all the way and my items was delivered when they said it would be and we are delighted with them . If I'd have read reviews before I placed my order I may not have ordered them . But I'm so glad I did. I can only speak as I find . So well done to furniture 123 . THANKYOU