Delivery slow. Day 6 of 6 day delivery arrived and payment hadn't even been taken for my item. Emailed for an update, and miraculously payment was taken and my item arrived the next day. Item itself was a customer return described as condition A2. Condition was better than expected and I got a bargain - there was barely a mark on it. That said, some of the wood is rough and of poor quality considering what the original price was. There's no way I would have paid the full price for this item, but I'm happy with what I did pay for it (less than half the original price).