Placed an order specifically with this company as they had better delivery times listed than elsewhere and they had the (paid) option of nextday/named day delivery.
First they didn't deliver in a day or allow me to choose a date so I had to chase them up for a delivery date. Which meant I paid the extra delivery fee for nothing. Then the day before the delivery day they revised that estimate to November! Three months away!
I've now tried to cancel the order but calling their phone line directs you to an email form (which I had already filled out) and I'm still waiting for even confirmation of cancellation. So currently I'm out £250 + delivery with no item and I've had to buy it elsewhere to get it in a reasonable time!
4 years ago
Furniture 123 has a
4.5
average rating
from
5,921
reviews