Ordered a bed which I cancelled due to the delivery date changed to later date which is fine these things happen but 3 weeks later a number of emails & followed up phone calls I am still waiting for my refund & to top it off after searching elsewhere to find the bed quicker with no luck I ended up buying & paying for the same bed again from furniture 123 as my original order had already been cancelled. Yes people will read this & think I should have known better but i wasn’t expecting to wait so long for my refund, worst customer service I have ever received the hierarchy should be ashamed.