Zsuzsanna Kortvelyesi
I purchased a coffee table, no issues, everything was fine (although it arrived late with the other item). I purchased a white glass door bookcase, the issues: - late delivery - instead of the mentioned 4 to 6 weeks it was more than 10 weeks - product not as described - the bookcase was made to order but they did not mention anywhere that the one on the photo was not made by them - quality of product not as expected - they did not use knotting solution, the wood started bleeding through the paint which means white bookcase with many yellow stains wherever the underlying wood has knots - poor costumer support - placed the order and no confirmation, then no update on why it' s taking longer, several of my inquiry emails without a response, then when explaining my complaints (in a courteous letter), the reply said the small changes they made were to improve the original and that it was hard work to produce the furniture and hard work to deliver it. So they were missing the point. No reply received to my second letter. I did not seek financial gain, the only thing I wanted is them to acknowledge that the website was misleading and they would change it. And maybe a sorry for the long delay and for not meeting my expectations...
4 years ago
Furniture 4 Your Home Ltd has a 4.74 average rating from 219 reviews

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