The furniture itself is almost as accepted, some small imperfections and coat hooks matt finish rather than a shiny finish but not enough to complain about. Delivery efficient and staff helpful. The reason for the review score is in relation to the sales personnel. The original telephone enquiry was helpful and friendly but our experience in store did not leave a good impression as we were met with an abrasive manner, someone who questioned our choice of decor and to be honest quite an unacceptable sales technique. The only reason we continued with the order was because it was exactly what we were looking for. It is such a shame that this sales technique has reduced the review score.