I came across their website by mistake and I am glad I did. Steve has been so helpful. I emailed him a picture so he could see what was the issue. He called me back explaining what product I should get. I sent him few sample of the leather so they could match the colour. Order the pack on Monday and received everything on Friday. I read the instruction but to make sure I understood what we needed to do I called Steve who when through each process with me so it would be clear in my own mind. We carried out the process on Saturday and as you can see by the before and after picture the result is amazing. I would definitely recommend Furniture Clinic!