Our custom made navy blue 4 seat sofas had faded badly with hairline fissures due to sunlight exposure over 8 years ( we live in Perth Western Australia with 9 months sunshine per year and very hot summers) Under pressure to replace them at a cost of at least AUD10,000 I luckily found the Furniture Clinic Website online and with the help of Duncan obtained a perfect colour match restoration kit. Duncan promptly came to the fore after a slight hiccup in delivery expediting it by sending another pack at no cost by express delivery. Not only are the sofas better than new- this has been my best customer experience for years- their products and service are par excellence!