I brought the entire leather interior of my 60's classic car for re-coloring to the Welsh branch of Furniture Clinic near Cardiff. In spite of my appointment the manager was not there. They promised to have it done in 5 weeks, but, after much pressure from me, it was finally done after 8 weeks and I missed an important rally with the car. We had agreed on GBP 750 but in the end I paid GBP 1000. The job itself seemed to be allright, although the color was different from what I had given them and I noticed later that the passenger seat had not been properly colored; I had to do that again at extra cost. They did not make a new leather gear-shift gaiter as was agreed and I also never got the original ring back which holds it to the gearbox, so I had to make a new one. They never answered my emails and telephone contact with the manager was problematic to say the least. NEVER AGAIN.
10 years ago
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