We purchased a Dining Table at the beginning of September with an understanding of a 11 - 13 week delay due to COVID-19. This was ok at that time. since the 13 week delay had passed (LAST MONTH) we have received No contact of information, No paperwork, No Updates, NOTHING.. We have called a couple of times with an answer of.. "someone will call you back" Guess what.. NO ONE HAS!!! Our request for a refund was denide as they aloud to be late on delivery. Our frustration is that no one is competent enough to make a phone call to update us on our dining table or an apology for its EVEN MORE DELAYED DELAY!!! To spend a large amount of money on a purchase and have no updates is terrible service and defiantly will not be buying from this company again! I hope management read these reviews to have an understanding of how bad service has effected customers. At this rate my family will be eating Christmas dinner on the floor!