DO NOT ACCEPT A SOFA IF YOU FIND MARKS OR DAMAGE! Sofa was not checked prior to delivery and was damaged. I then accepted the sofa after being told it was glue. Had to wait for a repair agent to come out and it’s a half day appointment so half day holiday booked. Repair agent had a go but not great. Repair agent also wanted to know how the sofa was positioned in my property!?! Rung the store and was told I now have to wait for them to pick up the report despite me emailing the reviews team with photos. At this point I wish I never dealt with this company
4 years ago
Furniture Village has a
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