Ordered a 3+2 seater sofa and they made sure I paid in full promptly. Come delivery date, the guys couldnt get the 3 seater into my house, so took them back. When I called, they said the fault was mine as I should have checked the sizes would fit in through my door. Anyway, agree to pay for their sofa technician to remove segments of the 3 seater to fit it in. Second time delivery, they forget to bring in one of the parts needed to re-assemble. They also said the 2 seater couldnt go in, and they wouldn't take it back. As it had been attempted to get into my property, the sofa couldn't be sanitised to take back. So they left the 2 seater on my drive! Third time in, they deliver the missing part and the technician manages to assemble the 3 seater. Thought the reduced the price for the technician's services, the service was appalling.