No customer service. Disgraceful. We ordered on 29th October and still have no sofas. I went in just before Xmas to ask for a swatch so I could buy curtains. They promised one but never bothered to send it. Received a call mid February saying we would get the sofas ‘soon ‘ as they were due in to them on 22nd Feb. It’s now been 18 weeks ( we were told 15-16) and still no sofas! We ve been fobbed off numerous times and now we’ve had enough. They’ve clearly lost or damaged the order. Problem is they just do not care! I am now getting advice to see if they are in breach of contract so I can cancel the order. Can’t give zero stars sadly. Don’t buy from them. They just let you down.