I ordered a divan bed and mattress. The mattress is fine, but one half of the divan is the correct colour - grey, the other is brown and the headboard is blue!! I did not order a multicoloured bed. I find this appalling when, on ordering, I had to spend a considerable length of time checking the order with the sales person and signing to say that the order was what I wanted. What a pity that no checking obviously happens before goods are delivered. What is even more upsetting is, that despite contacting Furniture Village, I have yet to receive an email or a phone call apologising and explaining when I might expect the correct delivery. After reading the other reviews posted, I am not hopeful that the problem will be resolved soon. What a pity that I did not read these reviews before placing the order. I would advise potential customers to leave Furniture Village well alone if they want a reliable service.
4 years ago
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