We spent £13000 on two sofas a dinning table and accessories. Well it's an absolute disaster: Wrong sofa ordered Wrong sizes ordered on both sofas Three months waiting for two lights and lamps when arrived damaged No correspondence E-mailed ceo no reply e-mailed daily for seven days Promised that complaint would be raised and investigated never happened Took day of work to meet with store manager who was then not in store when we arrived Phone calls Promised never ever phoned us Appalling service Going to ombudsmen BBC watch dog The sofa they delivered this week is completely the wrong size Jeff avery Store Bristol