13 weeks today waiting on chair sofa turned up month ago , I have been leaving reviews stating this company dont care at all about customers to prove it because I was not having any joy on the phone called to the store and confronted my sales person Neil Armstrong asked where my chair was he had quick laugh said I don’t no where your chair is , but did pick phone up to find out , walked away from me so couldn’t hear the conversation , next thing I no he is trying sell to another customer just left me there waiting so asked for manager nick who stated basically they haven’t got clue where it is , I told him everyone writing reviews about how they not heard back from them and customer service is shocking his answer we don’t care what reviews say please don’t use this company you will only be disappointed , no doubt I be writing another in weeks time .