Ordered my sofas in April spent nearly £2500. Was informed my sofa was due in the warehouse week commencing 12th July I rung week before to confirm only to be told its not arriving. After hours spent on hold and leaving numerous voice mails I received a call from the store and was to in an abrupt and rude manner that my sofa is now expected week commencing 9th August. Currently on hold caller number 36 in queue to get an update. Furniture village do not call you ever they do not provide any kind of after sales the worst customer service ever and I only wish I read reviews before giving them my order. Currently using deck chairs I would recommend that you avoid this company unless you want weeks of frustrations and uncertainty