I have called multiple times and get told the same story over and over again that my sofa is with the Guildford warehouse waiting to be sent the southampton warehouse. When i have called for the past 4 weeks i have been told there is an urgent note saying it will be delivered to the other warehouse. Still waiting after they told me it would arrive after 3-5 days. Customer service is shocking no body ever calls you back. If i didn't already not have a sofa i would have cancelled my order a long time ago and gone elsewhere.
3 years ago
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