Starlight chair arrived damaged. £1300. Recliner function damaged, possibly from the delivery guys. We doubt it’s leather as
smells of plastic amd chemicals. Told would be made in Italy. Arrived from China. Stitching of panels looks ready to break on both arms. Waited 14wks for this. Gutted.
Very very difficult to achieve customer service. Had to visit the store as no calls returned. The store manager couldn’t get through to customer service either! Somebody visiting this week to look at. Likely to go for refund at this rate. If a satisfactory resolution I will review with results.
3 years ago
Furniture Village has a
1.3
average rating
from
1,062
reviews