Atrocious. Wish we'd read these reviews before looking and placing our order in May. We would have avoided FV. Our experience is the same as many other customer reviews here. Our latest delivery promise is now December. Each time we call about a promised delivery date it's pushed back another month. Ready to cancel the order and try to get our deposit back, very concerned to read that FV even make this very difficult. What a dreadful company, if you read these reviews whilst thinking of placing an order think twice. It's clearly not a customer problem or customers being unreasonable, this company should be avoided.