I visited the Ipswich store and spoke with a very helpful, friendly, member of staff. I had already browsed the wardrobes and found which one I wanted and he explained my options for it to me. When the sale was concluded I went down to the suite department and had a look around. There was a sofa there which caught my eye and, although I had no intention of buying one at the moment - but needed a new one - this one's price and style suited me. The same salesman I had seen about my wardrobe was around, so I asked him about the sofa. He again told me my options re colour, type of material, etc. and I decided to buy 2 of them to replace my 3 piece suite. At no time was there any pressure on me to buy - which would have stopped me buying in both cases - and I was even offered a coffee.
I would have given them 5 stars but, the only let down was the lead time of 3 months for both wardrobe and sofas.
3 years ago
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