We ordered a Parker Knoll sofa and armchair on 26th July 2021 which duly arrived on time in November. Unfortunately it came with teak coloured feet when the order clearly states mahogany or dark feet. We went up the following day and have since been up 4 times and still no resolution to what really should be a simple situation to put right. We have been told on numerous occasions that it will be sorted and that various people will contact us. We have heard nothing, zilch, nada. I am calm at the moment but it is really infuriating what on earth is the matter with this company?! Wish we had gone to Doorway to Value. Instead we went to the Capitol Centre, Preston branch. You have been warned! Jill Cunliffe
3 years ago
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