Absolutely disgusting service / after care service or what ever they want to cal themselves more like a bunch of clowns our sofa that isn’t a year old is shocking it looks like more then ten years old and the so called service /repair engineers well that’s another bunch of clowns they send out some to replace soft close brackets on a tv unit and the repair clowns damage the unit and furniture village have more or less said tuff luck seriously stay away from these excuses after excuses and lies upon lies with these people they take ya money and that is it absolute disgusting after sales they don’t listen they are absolutely Useless