I went to Furniture Village in stevenage and was met with exceptional customer service. Very friendly and accommodating. Fast track 12 weeks on still not sign of the bed I ordered and despite being promised by the manager that he was personally chasing it up 24 hours before delivery they cancelled blaming it again on the supplier. When I phoned up to chase the first time I was met with such rudeness on the phone by another member of staff and despite reassurance given by the manager I am still 12 weeks in without any guarantee of a delivery date. This bed was for my son. I would advise against using this company. I ordered my own bed through marks and spencer and they delivered when they said they would.