Hi all. Brought a reclining chair and was happy enough but then noticed that oil was leaking from the hydraulic ram. It leaked on our recently overhauled floor (sanded and re lacquered for in excess of £1000 ). Furniture village were slow to react and eventually refunded the monies paid after a number of visits as they said there was a fault with the chair. Since then customer services ( joke department) have offered us £80 😂 then £100 😂😂. I consider this an insult. They did say that they would pass this to their insurance company and call us back, this has yet to happen. Nobody will take control of this issue. I ask you to never purchase from this company until they become the company they could be.