Customer 'aftercare'!? They don't care. I've had ridiculous conversations with staff who have absolutely no idea how to deal with unsatisfied customers and try to blame the problem on anyone but furniture village. On asking for management to call me back ASAP, over 3 days and no contact. Do not take customers hard earned money if you cannot provide a satisfactory service. Totally unacceptable business practice, you should be ashamed.
2 years ago
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