We bought 2 leather sofas which arrived last November. By January the stitching in parts was freying. Homeserve came to "repair" it, but within another month it was back to how it was before. They sent someone else out again, who said it was not a maufacturing problem, but excessive wear?! How exactly has that happened in a matter of months?? We have been told by Furniture Village we can seek legal advice, if we don't like their decision to do nothing. In the meantime we are left with sofas that we paid nearly 4K for, which look shabby
1 year ago
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