Ordered bed and mattress. Mattress was supposed to have regular springs, it has memory or some kind of sponge springs which makes it not what we wanted at all. We only found this out on delivery. Spoke to customer service and they don’t accept returns as transaction was done in store. Apparently it’s our fault that the pushy sales person did not tell us that this is not what we are looking for. Not sure what to do as have only 3 days before the 2 weeks for returns expire. Seems like there is no law that protects coned customers! Furniture Village I will never buy from you again and do not recommend anyone does too!