When I bought a load of furniture in the Guildford store, I thought it was going to be great. We agreed that nothing would be sent before Sep 30. Then one thing arrived two months early, so I contacted them again and they promised nothing else would be sent. Then something else was sent, so, unable to get through on the phone after 7 attempts, I drove from London to Guildford to talk to them. They then promised again that nothing else would be sent. Today, Aug 29, I get a message saying the rest is arriving tomorrow, Aug 30. Disaster. I've never seen anything so horrendously shambolic. So disappointing as we paid so much.