I am very disappointed with the experience so far. The advertised delivery timeframe of 4-6 weeks will now be extended to almost 14 weeks, and I am uncertain if my order will even arrive. Communication has been lacking; I have not received any updates from customer service and had to reach out myself to learn about the delays. When the revised due date passed, I had to call again for further information. This situation reflects a significant gap in customer support and care.
5 days ago
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