Having spent 10 weeks waiting for our bed to arrive, we received a broken £3200 bed. Both draws in the base were broken. Neither opened properly and they were physically coming apart at the joints with 10mm gaps exposing the dowels. We have tried for the last 5 weeks to get this bed replaced. Promise after promise has never manifested. The delivery drivers walked mud through the home and tore wallpaper in the bedroom. They also used the toilet and left it covered in poo. From start to (not even) finish its been absolutley dreadful. We have had to go through resolver and trading standards now as Furniture Village are doing nothing despite promising to resolve the issue 5 weeks ago. Absolute sham