My unit is 9 months old and the springs are showing through the back arranged a visit today from useless home serve. The technician took one photo then went to his van rang Alan his regional manager whom said it was not a manufacturer problem just the material settling down! Left an ansaphone message for furniture village to ring me on a 2hr call back at 12
09 messaged the head office and received a reply 16.20 to say the administrator was on her way home!! Next stop the furniture ombudsman
6 years ago
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