Terrible aftercare service. Terrible quality. Sofa delivery was delayed and when it arrived the sofa was nothing like in the showroom. The chaise (Chill range) has too much stuffing in it and the back cushions collapse as soon as you lean on them. Called FV Watford 4 times without anyone calling me back or trying to resolve the issue. Had to go into store in the end, and when I explained my issue they were aware of other customers having similar problems. 4 months after ordering, the problem is still not resolved.
5 years ago
Furniture Village has a
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