We purchase a £2600 corner sofa , when delivered , one of the recliners creaked , we informed the store , many times , every time , they said , it takes time , but they will soon send someone , 6 months has passed and still waiting , the quality of the furniture is 2 star , the arm rests padding is so thin , you can feel the wood and the workmanship is generally very poor , i would never buy from Furniture Village again , I did tell my wife not to buy , she insisted , so now we pay the price , stuck with poor quality sofa for a few years. I am thinking of getting my credit card company involved .