Now on our 3rd leather sofa from furniture village Darlington. Which again has gone faulty they sent there independent technician/clown to do a report. He agreed the foam had flattened but there was no fault to the frame,webbings, but was unable to do a repair because he has nowhere to do it? But now the report has come through to say their “technician” found no fault I am now in process of getting a independent report done on advice from trading standard. And going down the legal route. Our sofa foam has flattened as is not capable of support and completely unusable, and didn’t even reach its first birthday. I Would certainly not recommend this company to my worst enemy, and very sad to see so many people around the country have had the same treatment. But I will endeavour to fight to the end as you all should