After treating ourselves to an ercol bed, £1800 later. We still have the bed in pieces in our bedroom. Three visits later, the workmen declared it’s a mix of 2 beds and can’t be put together. FV are evasive and Ercol uninterested. Nearly 4 weeks of sleeping on a mattress on the floor. Don’t expect any serious customer service. They don’t seem interested once the sale has been made. Staff do not get back to us despite daily phone calls. I wish I’d kept our old bed.
5 years ago
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