I bought a bed from the Frien Barnet FV store on the 13th January. I Paid a huge chunk of my purchase in cash. I changed my mind the following day .I was informed that because I had bought the bed in store and not online I wasnt entitled to a refund but I could exchange the bed for something else. I ended up buying a bed a few hundred pounds more expensive. Total cost of £930 When I got home and checked my invoice. (Apparently I'd made massive savings.) I had been given the original invoice for the first bed. I phoned the store immediately and was promised the new invoice in the post. 3 weeks later and numerous phone calls. And promises from diffrent sales people all promising me my updated invoice . I finally got it. But Nearly 2 months later I do not have my bed. I recieved a text almost 3 weeks ago. The text read that my ged would be delivered on the 24th Febuary. But the next day I recieved another text to say that They could only deliever half my bed. And could arrange for the other half the matress to be delivered at another time. I replied that I want my whole bed delivered at the same time. Do now its 3 weeks later and I've not heard back. I have no idea when I am getting my bed. I feel totally conned by this awful company. Avoid!