Hi I hope you are well. I am writing about a mattress I bought in 2018 from furniture village . I have developed severe back pain and have been to hospital A & E recently . My doctor has advised that my mattress is partially to blame . I want to return the mattress under the 3 years guarantee. I have had a very bad experience with furniture village last time as my sofa was delivered to Africa and hoping for a better outcome now . Silent night has advised to contact you directly Please see the picture with order number . Please advise ? Thanks Zahid Advisor said they don’t care about the impact of their product on customer’s health and satisfaction . All screenshoted