Sadly my experience so far with Furniture and Choice was very poor to not mention extremely stressful!!!! After waiting for over 2 months to receive a sofa, the delivery date finally arrived. Well, it was supposed to be on 08/01/21. After waiting all day for the delivery, I received a message saying that it was postponed to 12/02. Again, I waited all day home and didn't receive my sofa. Then I got a phone call rearranging to 20/01. I finally received the sofa, BUT FAULTY!!!!!!! After sending several emails with pictures and speaking to so many people from customer service, they are still requesting MORE PICTURES!! I already send 6 of them. I am trying to arrange an exchange of sofa but it seems impossible with them. It seems nobody wants to take responsibility. What should be something easy to solve, is becoming a huge headache MEANWHILE on lockdown with a huge box in the middle of the living room.